• Video Chat

    Safe and convenient care made possible

    With no apps to download, Video Chat is ideal for caring for your patients in a safe and efficient way. Virtual visits takes place in a secure, HIPAA-compliant environment, increases patient access, while providing added comfort and convenience, and avoiding delays in care.

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    Benefits of Video Chat

    Increase Accessibility

    Break down communication barriers

    Select from multiple languages to invite recipients via text or email to a waiting room or to connect directly to Video Chat session. 

    Create Group Calls

    Keep care teams and family members in sync

    Connect with up to 4 individuals during a group Video Chat session. 

    Capture Information

    Provide digital documentation during visits

    Share your screen and take notes and screenshots that are saved to a PDF summary document and can be added to the patient chart.

    • This changes the game when it comes to patient engagement. I can quickly connect with colleagues, patients or family members with video chat, no matter where they are, and it’s right within my existing workflow.

      Andrew Barbash, MDThe Apractis Clinic, Rockville, MD

    Along with Video Chat, Updox provides many more solutions.


    Updox Telehealth lets you interact with patients by engaging them where they are—on their mobile devices. Utilizing Video Chat, Texting, Forms & more—add any of our additional products to build a Telehealth solution that works for you and your patients.
    Learn More →

    Getting started is simple:

    Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

    Updox makes it easy:

    • Broad solution that works together better than any individual product
    • Understand and be ready to use in less than 30 minutes
    • Designed specifically for out-of-hospital providers and pharmacists
    • Dedicated On-Boarding and Customer Success expertise
    • Phone, email and live chat support