- Why Updox?
- Engage Patients
Build lasting connections to retain patients and improve health outcomes
- Increase Efficiency
Build lasting connections to retain patients and improve health outcomes
- Boost Revenue
See more patients, reduce revenue leaks, and improve your profitability
- Scale Operations
Grow your business and never worry about outgrowing our platform
- Platforms
- Telehealth
Increase patient access to care with secure virtual visits
- Patient Portal
Empower patients to view test results, make appointments, pay bills, and more
- Appointment Reminders
Prevent no-shows and late cancellations with text, email or phone call reminders
- Forms
Capture patient information quickly and easily without piles of paperwork
- Broadcast Messaging
Message all the patients at once or in groups based on demographics or diagnosis
- Secure Text
Communicate with patients securely and conveniently without all phone calls
Updox
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Learn how our unified communications platform can support your practice
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The Charge Capture Platform
Reduce lost revenue and billing lag. Increase practice productivity and patient engagement.

A Workflow That Meets You Where You Are
Charge Capture is flexible and scalable enough to work for anyone from small practices to enterprise health networks.
Platform Overview
Charge Capture provides a single app for managing patient notes, billing codes, and rounding lists, all from the point of care.
Capture Charges
Providers can use our mobile app to quickly and accurately capture charges immediately after seeing a patient. No more handwritten notes turned in days later or lost altogether.
View Hospital Data
Aggregate Billing Data
HIPAA Compliant Messaging
Charge Capture Works the Way You Do
Charge Capture gives physicians the tools they need to improve billing cycles, reduce revenue leakage, and work more efficiently.
Integrations
API and HL7 connectivity makes it easy to send information between Charge Capture and other systems. When you’re using Charge Capture for filling in gaps in your current workflow, you won’t have to worry about data being mishandled.
Security
Onboarding and Support
All Your Info in One Place
Stop chasing down data from multiple sources and manage all charge capture workflows in one platform—from point-of-care to reimbursement.
Facesheet Information
Providers can integrate directly with hospitals to pull patient information straight to their phones, making it easy to stay organized.
Fast Coding
Configure favorites lists on the fly with the most commonly used codes and procedures. Browse specialty-specific drilldowns or search from a global database.
Real-Time Reporting
Identify what process needs your attention. Solve for problems before they start by leveraging our easy-to-use reporting dashboard.
Try our Conversion Calculator
Use our Conversion Calculator to find out how much your practice could be leaving on the table without a digital charge capture solution.
*Estimated Based On Size and Specialty
*Physicians lose a significant portion of revenue due to unbilled procedures and manual error. Updox developed this calculator, and any savings estimates by analyzing charge capture results, for our multi-specialty customers, showing that likelihood of manual errors and unbilled procedures is higher for certain specialties that tend to perform more procedures per provider. This calculator estimates the savings that a practice might generate by switching from a paper system to a digital charge capture solution by taking those potential savings and subtracting predicted costs to implement the solution, which can vary based on factors such as staff support size and number of hospital affiliations. Actual results may vary. Past results are not indicative of future performance.
Want to Partner With Us?
Charge Capture is always looking for mutually beneficial partnerships. Learn more about our programs for developers, resellers, and referrals.
Don’t just take our word for it.
Read what our current clientele has to say about the Charge Capture Platform.
Using [the Charge Capture] app has been a game-changer for my practice. It has streamlined our billing process and eliminated manual paperwork, reducing errors and saving valuable time. The app’s simple, intuitive interface makes it easy for our providers to submit billing on time and for us to submit claims and track provider productivity. It has significantly improved our efficiency and increased our revenue by ensuring timely reimbursements.
Wesam Aziz, MD, MS, FACP, FAAHPM, HMDC
President/CMO of ApexCare, PLLC
Charge Capture FAQ
Charge capture is the process used by healthcare practices to record their performed patient services and submit to payers for reimbursement. It involves documenting all parts of the patient/provider interaction using a series of procedure and diagnosis codes which are then submitted to the insurer for payment.
Updox Charge Capture powered by MDTech is the branded term for our digital charge capture solution. Read our full What is Charge Capture article.
For years, providers and their teams did their entire charge capture processes on paper—and some still do. This is a tedious and time-consuming process which can be made dramatically more efficient by switching to a digital solution.
Proper charge capture processes ensure that healthcare providers accurately document all billable services provided to patients, which helps to capture revenue that might otherwise be lost due to missed charges or billing errors.
A good charge capture solution makes it easier to capture CPT and ICD codes at the point of care, regardless of the EMR or Practice Management system used inside the practices or other health facilities your staff may round at. It reduces errors, and thus rejected claims, by eliminating manual data entry mistakes. Digital charge capture solutions shorten the billing cycle, improve data privacy and security, and help your practice capture charges efficiently and increase revenue integrity.
CPT and ICD codes, which are essential for charge capture, change regularly. Using a digital charge capture solution helps ensure you’re always using the most recent codes by automatically updating the code library whenever changes occur.
Implementing an effective charge capture process is a critical component of the healthcare revenue cycle, as accurate and timely charge capture can help healthcare organizations maximize their charge capture revenue cycle and prevent revenue leakage.
Charge capture software usually charges a per-user subscription fee, paid either monthly or annually. Prices generally vary from $110 to $120 or more per user per month. However, the cost of your charge capture solution should always be offset by the improvements in revenue and practice efficiency it creates. Practices miss 3-5 percent of their charges on average—charge capture software will avoid these losses and improve your bottom line.
Our Charge Capture solution offers the perfect combination of consistency and flexibility, making it a perfect fit with any workflow. Charge Capture is EHR independent, allowing users to select a patient and start entering charge information without having to navigate through EHR screens and alerts. Since it is built for mobile use, providers don’t need access to a laptop or workstation to view patient lists and collect encounter information. We use HL7 and API integrations to ensure data arrives quickly and securely. And we offer 24/7 support to make sure you and your team are getting the most out of your product.
Not finding what you’re looking for?
See how Updox Charge Capture can benefit your practice.
Get a personalized demo to see exactly how Charge Capture can meet your practice’s unique needs.