Healthcare's Complete Communication Platform

The Updox Communication Platform helps you deliver the best virtual and in-person care to focus on what matters most—your patients. Updox is the only place to manage all your work and communications that happen outside of the EHR to ensure safe and efficient care. Updox provides HIPAA-compliant solutions that optimize the patient experience, increase office productivity, and drive organizational profitability.

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What do our customers have to say?

“Updox made a product that is so easy to deploy, and we’ve had a great experience with them. The fact that we were able to stand up their solutions so quickly is a strong ROI for us.”
—Julie Neil, Washington Regional Health System

Telehealth

Convenient care made possible

Virtual visits and conversations take place in a secure, HIPAA-compliant environment and alleviates the back-and-forth phone calls, paper documents before and after visits and need for non-emergency in-person care.

Products Include:

Video Chat
Secure Texting & SMS

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Our HIPAA compliant fax, email and messaging solutions help healthcare providers collaborate.

Patient Experience

Stay connected with your patients

On average, for every 100 appointments on a provider’s schedule, 7 will not show. Decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.

Products Include:

Secure Texting & SMS
Patient Reminders
Broadcast Campaigns
Electronic Forms
Patient Portal

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HIPAA compliant text and communication tools streamline patient communication and engagement.

Office Productivity

An easier way to manage documents

Spend less hours on manual tasks or multiple system logins, and more time focusing on patients. Communication takes place in a secure, HIPAA-compliant environment and alleviates the back-and-forth phone calls, lost messages, or need for a paper trail.

Products Include:

Electronic Fax
Messenger
Direct Secure Messaging
Electronic Forms

Learn More

Manage routine tasks from our centralized healthcare CRM, securely and efficiently.

Telehealth
Convenient care made possible

Virtual visits and conversations take place in a secure, HIPAA-compliant environment and alleviates the back-and-forth phone calls, paper documents before and after visits and need for non-emergency in-person care.
Products Include:
- Video Chat
- Secure Texting & SMS
Learn More
Patient Experience
Stay connected with your patients

On average, for every 100 appointments on a provider’s schedule, 7 will not show. Decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.
Products Include:
- Secure Texting & SMS
- Patient Reminders
- Broadcast Campaigns
- Electronic Forms
- Patient Portal
Learn More
Office Productivity
An easier way to manage documents

Spend less hours on manual tasks or multiple system logins, and more time focusing on patients. Communication takes place in a secure, HIPAA-compliant environment and alleviates the back-and-forth phone calls, lost messages, or need for a paper trail.
Products Include:
- Electronic Fax
- Messenger
- Direct Secure Messaging
- Electronic Forms
Learn More

“What we get through Updox has been amazing. It has solved a lot of issues we had in the past. We have easy tracking and better documentation of how faxes are sent and received. We’re a detail-oriented practice and now the detail we have is even more refined.”

Eric Costanios, ManagerHIPAA Privacy and Security Officer at Medical Records
“As soon as we turned Updox on, it started saving us money.”

Natalie Ingle, Director of Operations The Women’s Clinic
“Imagine working on an order or a prior authorization using Updox. Upon completion, the patient can be updated via a text message and the results can be pushed to the EHR. There’s no need for sticky notes, spreadsheets or to-do lists as reminders of next steps or patient calls needing made.”

Michael Morgan, Chief Executive OfficerUpdox