• The Best PRM for Healthcare.

    Our easy-to-use platform helps organizations manage patient relationships. For healthcare - those relationships can be also include colleagues and other providers, labs, pharmacies, referral networks, and other care team members. Physicians and pharmacists use our healthcare Patient Relationship Management (PRM) technology - with features like texting. online fax. email, instant messenger & more - to connect and build relationships that help practices and pharmacies grow with more satisfied customers.

    Schedule Demo View Plans & Packages

All-In-One

What is Healthcare PRM?

Welcome to a better way of doing business. In today’s world, pharmacies and physicans and even LTPAC facilities need a better way to manage their operations to survive. They must think about patients as customers and continually seek ways to improve. Updox was created specifically for healthcare communication and engagement with a broad set of tools that work together to save you time and money. This is Patient Relationship Management (PRM). Just like CRM is for business, PRM is for healthcare. Get to know Updox now. 

Improve Engagement

From a single inbox, engage with patients where they are - online and on their phones

Our healthcare PRM makes it easy to securely text, send reminders, schedule appointments, collect in-take forms and process payments online.

Products Include:
  • Forms
  • Scheduling
  • Broadcast
  • HIPAA-Compliant Text
  • Appointment Reminders
  • Payments
Learn More
HIPAA compliant text and communication tools streamline patient communication and engagement.
Increase Productivity

Manage your administrative tasks from one platform in a secure, easy and efficient manner.

Available independently or as an integration with the nation’s leading EHRs, Updox helps streamline internal processes and enhance collaboration.

Products Include:
  • Inbox
  • Directory
  • Messenger
  • Document Editing & Signing
Learn More
Manage routine tasks from our centralized healthcare CRM, securely and efficiently.
Streamline Communication

Stay connected and organized.

You need an easier way to collaborate with other providers, pharmacists and the supply chain. Now you can fax, email, direct message, group message and more within one unified inbox.

Products Include:
  • Electronic Fax
  • Messenger
  • Direct Messaging
  • Secure Email
Learn More
Our HIPAA compliant fax, email and messaging solutions help healthcare providers collaborate.
  • Improve Engagement

    From a single inbox, engage with patients where they are - online and on their phones

    Our healthcare PRM makes it easy to securely text, send reminders, schedule appointments, collect in-take forms and process payments online.

    HIPAA compliant text and communication tools streamline patient communication and engagement.
    Products Include:
    • Forms
    • Scheduling
    • Broadcast
    • HIPAA-Compliant Text
    • Appointment Reminders
    • Payments
    Learn More
  • Increase Productivity

    Manage your administrative tasks from one platform in a secure, easy and efficient manner.

    Available independently or as an integration with the nation’s leading EHRs, Updox helps streamline internal processes and enhance collaboration.

    Manage routine tasks from our centralized healthcare CRM, securely and efficiently.
    Products Include:
    • Inbox
    • Directory
    • Messenger
    • Document Editing & Signing
    Learn More
  • Streamline Communication

    Stay connected and organized.

    You need an easier way to collaborate with other providers, pharmacists and the supply chain. Now you can fax, email, direct message, group message and more within one unified inbox.

    Our HIPAA compliant fax, email and messaging solutions help healthcare providers collaborate.
    Products Include:
    • Electronic Fax
    • Messenger
    • Direct Messaging
    • Secure Email
    Learn More
  • What we get through Updox has been amazing. It has solved a lot of issues we had in the past. We have easy tracking and better documentation of how faxes are sent and received. We’re a detail-oriented practice and now the detail we have is even more refined.

    Eric Costanios, ManagerHIPAA Privacy and Security Officer at Medical Records

  • As soon as we turned Updox on, it started saving us money.

    Natalie Ingle, Director of Operations The Women’s Clinic

  • Imagine working on an order or a prior authorization using Updox. Upon completion, the patient can be updated via a text message and the results can be pushed to the EHR. There’s no need for sticky notes, spreadsheets or to-do lists as reminders of next steps or patient calls needing made.

    Michael Morgan, Chief Executive OfficerUpdox

What can Updox do for me?

Updox replaces multiple solutions with a single, comprehensive healthcare CRM.

Eliminate redundant, manual processes with one place to review, take action and track activities.

Connect with patients where they are and how they like to communicate.

Replace multiple solutions with a single, comprehensive healthcare CRM.

Strengthen relationships between care teams, and increase visibility with clear audit trails.

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support