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Long Term & Post-Acute Care (LTPAC) Engagement & Communication Solutions

Complete care team collaboration

You need HIPAA-compliant communications channels that let you securely share information and collaborate with physicians, pharmacists, family members and community partners.

Updox offers Long-Term & Post-Acute Care (LTPAC) facilities a web-based care coordination suite to: 

  • Exchange secure messages
  • Receive transitions of care
  • Engage family members
  • Engage community partners

We provide all these powerful tools in order to help you and your team provide better care, take advantage of new revenue opportunities, and lower costs.

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Key Benefits

Manage communications

including transition of care documents & PHI

Communicate faster

with physicians, family members and community partners

Engage clients and family members

by offering convenient online customer service tools

Drive clinical services revenue

through improved care coordination processes

Improve customer service

with better communication & access

Increase efficiency

and reduce costs with paperless faxing

LTPAC Overview

Manage all types of communications, such as Direct secure messaging, online faxing, broadcast messaging, notifications and client interactions via a portal where family members can send messages, complete forms, and self-schedule for care conferences. Our Long-term Post-Acute Care facilities solution works in the office or from a mobile device when you are between offices.

We work with most of the LTPAC facility EHRs (such as PointClickCare) and can improve how you communicate through them. 

Communication & Engagement Solutions

Interoperability – We provide and improve connections between LTPAC physicians and senior care facilities by enabling secure, real-time patient health information exchange in order to improve care and boost staff efficiency.

Productivity – We cut down on time it takes to manually enter data, communicate with patients and family, send and receive information, as well as all the manual processes like scanning, copying, filing, sorting, retrieving, and even replacing lost paper.

Security – Our HIPAA-compliant security requirements prevent unauthorized users from accessing PHI.

Accuracy – Updox cuts down on the requirement to manually fax, make phone calls, leave messages, play phone tag with families and colleagues. All patient notes and health data are safely stored in the cloud with secure encryption.

  • I couldn’t run my practice without Updox. I definitely believe that Updox helps me stay in business. It’s important to me to operate my practice on my terms. Updox lets me maximize my time and focus on taking care of my patients.

    Thomas Miller, MDFamily Medicine

Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support

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Updox makes it easier to get work done. From a single application, your staff can:

  • Quickly and easily manage incoming and outgoing communication with providers
  • Engage patients in a way that’s more convenient for you and for them
  • Collaborate internally without the chase and post-it notes