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Long Term & Post-Acute Care (LTPAC) Engagement & Communication Solutions

Complete care team collaboration

You need HIPAA-compliant communications channels that let you securely share information and collaborate with physicians, pharmacists, family members and community partners. We provide all these powerful tools in order to help you and your team provide better care, take advantage of new revenue opportunities, and lower costs.

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Key Benefits

Manage communications

including transition of care documents & PHI with Electronic Faxing

Communicate faster

with physicians, family members and community partners through Secure Text and Video Chat

Engage clients and family members

by offering convenient online customer service tools with our Patient Portal

Drive clinical services revenue

through improved care coordination processes with a consolidated Inbox

Keep information secure

our HIPAA-compliant security requirements prevent unauthorized users from accessing PHI

Increase efficiency

We cut down the time it takes it takes for manual data entry

LTPAC Overview

Our Long-term Post-Acute Care facilities solution works in the office or from any mobile device when you are between offices. We work with most of the LTPAC facility EHRs (such as PointClickCare) and can improve how you communicate through them. 

  • Before, we’d get ‘fax undelivered’ notices and have to call offices, which would interrupt patient care. Now, we have none of that. We’re also able to quickly adjust phone numbers if someone calls to tell us their fax machine is down. We can all work seamlessly without inconveniencing patient care staff.

    Rod GoodemoteCCHS Systems Analyst


We’ve compiled the resources you need to help you through these times

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  • Five Questions to Ask When Selecting a Telehealth Solution

    You don’t have to sacrifice security for ease of use. It’s possible to implement a HIPAA-compliant telehealth solution that’s as easy to use as making a phone call…

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Ready to get started?

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support

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Updox makes it easier to get work done. From a single application, your staff can:

  • Quickly and easily manage incoming and outgoing communication with providers
  • Engage patients in a way that’s more convenient for you and for them
  • Collaborate internally without the chase and post-it notes