• A fast, intuitive patient portal with features designed to increase access, convenience & patient satisfaction.

    Your patients don’t want to sit on the phone listening to hold music.

    • The patient portal provides a convenient and secure way to interact with physicians
    • Reduce the costs of sending out info to patients
    • Provide ways to increase practice revenue
    • Market your practice as a forward-thinking, modern customer-focused business

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    • Today, 78% of our patients use their portal to view results, schedule appointments, update their demographics and pay their bills. Because of the services that Updox provides, our staff makes 50 fewer phone calls each day. We can eliminate backlog and offer more personalized patient care. This is vital because, as much as our patients love technology, they want to know that we care about them as people. Our Updox solutions give us the time to do that.

      Kari JewettPractice Administrator, Jonesborough, Tenn.

    Along with Patient Portal, Updox provides many more products.

    Secure Texting & SMS

    Deliver customized messages, while eliminating unnecessary phone tag and collecting information before and after visits.


    Drive seasonal appointments and screenings with proactive messaging targeting specific groups of patients or all of them at once with our broadcast messaging feature!

    Patient Reminders

    Customize messages to fit your patient's preference with the ability to select text, email or voice calls to remind patients of their upcoming appointments or information.

    Video Chat

    Provide virtual visits that take place in a secure, HIPAA-compliant environment, increasing patient access, while providing added comfort and convenience, and avoiding delays in care.

    Getting started is simple:

    Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

    Updox makes it easy:

    • Broad solution that works together better than any individual product
    • Understand and be ready to use in less than 30 minutes
    • Designed specifically for out-of-hospital providers and pharmacists
    • Dedicated On-Boarding and Customer Success expertise
    • Phone, email and live chat support