Stay connected with your patients

Updox Patient Experience lets you connect with patients by engaging them where they are—on their mobile devices. With no apps to download, our Patient Experience solution is ideal for increasing your patients’ access to you and important information in a safe and efficient way.

  • Save time, improve satisfaction and reduce no-shows with Updox’s digital patient engagement solutions.
    Save time, improve satisfaction and reduce no-shows with Updox’s digital patient engagement solutions.

    Keep your patients engaged and increase staff satisfaction

    On average, for every 100 appointments on a provider’s schedule, 7 will not show. Decrease patient no-shows, deliver targeted messages and alleviate the back-and-forth phone calls or need for paper documents before and after visits.

    Secure Texting & SMS

    Learn More

What can Updox do for me?

Boost patient & staff satisfaction

Communicate without the back and forth of phone calls at your convenience

Increase safety

Provide virtual care and communication options at a safe distance from any location

Ensure security

All communications are HIPAA-compliant ensuring shared information is protected

Add-on products

Add any of our additional products to build a Patient Experience solution that works for you

  • If you really want to connect and engage with your patients, you have to reach them where they live—which is on their phone.

    Phil Boucher, MDLincoln Pediatric Group

  • It’s great when you can implement a new service in your office that benefits staff and your patients, in a way that also lowers expenses and improves efficiency.

    Maurice Beer, MDIntegrative Medical NY

    Learn More
  • I see a place for Updox in texting, telehealth & email blasts in our clinical services department and for Chronic Care Management & Diabetic Education classes.

    Johnny HargroueCompounding & Pharmacy Services, Medicine Shoppe Lufkin

Updox Patient Experience includes:

Discover more about who we are and what we believe

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support