Plans & Packages / Provider

Best Option

The Complete Collaboration Platform

Engagement + Communication + Productivity

Engage patients, simplify provider communication and eliminate redundant workflows from the same place.

Our full platform maximizes productivity by removing clutter and helping healthcare work more efficiently without the noise (and cost) of disconnected technology solutions, manual processes and frustrated staff.

Includes all Products from the Engagement, Communication and Productivity Solutions.

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Communication + Productivity

HIPAA-compliant, simplified care team collaboration

This Package Includes:
  • Electronic Faxing
  • Secure Mail
  • Internal Messenger
  • Centralized inbox
  • 1.2M Provider secure email directory
  • Inbound and Outbound faxing
  • Document edit and sign
  • Internal Electronic forms
  • Document management & storage
  • Internal team messaging

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Engagement + Productivity

Customizable, secure patient engagement

This Package Includes:
  • SMS & Secure Text
  • Appointment Reminders
  • Broadcast Messaging
  • Patient Forms
  • Centralized inbox
  • Two-way secure text messaging
  • Customizable Reminders
  • Messaging to groups of patients
  • Human voice phone messages
  • Foreign language messages
  • Internal team messaging

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You have questions, we have answers.

You have questions, we have answers.

Is Updox Secure?
Updox was created specifically for healthcare businesses and is 100% HIPAA compliant. We are also fully accredited by the Electronic Healthcare Network Accreditation Commission (EHNAC) and DirectTrust.

What does implementation look like?
Since we're web-based, there's no hardware to install! Customers are able to start Updox'ing immediately after registration. We have self-led videos and documentation as well as group trainings and tailored individual training to fit your preference. All customers will have a Customer Success Manager on hand to guide you on the way.

Can I keep my fax number(s)?
Yes! We are able to provide unlimited toll free and local numbers if you do not yet have them, but for those with established numbers - we can route them into Updox by call forwarding or porting the number in.

Will calls and messages to patients look like they're coming from me?
They sure will! During implementation, we will help set you up so that the calls or texts you are sending look like they're coming from your business.

Getting started is simple:

Let Updox simplify the business of healthcare enabling a better healthcare experience for the patients and consumers you serve.

Updox makes it easy:

  • Broad solution that works together better than any individual product
  • Understand and be ready to use in less than 30 minutes
  • Designed specifically for out-of-hospital providers and pharmacists
  • Dedicated On-Boarding and Customer Success expertise
  • Phone, email and live chat support