Updox for EHR / EMR Vendors

Updox is a tool kit for building communication, workflow, and messaging solutions that reside “in the cloud”, but have a unique ability to work in an installed application setting.  Our APIs, configuration tools, templates and branding elements provide software vendors with the control and flexibility to create highly personalized and integrated extensions to their applications which give the customer the impression of a seamless product that quickly gains intuitive functionality.

• All page layouts and several content fields are able to be private labeled
• API’s, messaging interfaces, and customizable communication adapters permit a seamless customer experience with partner applications
• Pre-built features, templates, forms, and workflows allow you to extend functionality … Fast
  • Patient Solutions via web, mobile, or text
    • Schedule Requests
    • Patient Alerts and Messages
    • Patient Results
    • Online Bill Pay
    • Custom Forms Capture
  • Document Solutions
    • Edit / Annotate/ Sign Documents and Images
    • Integrated screen capture, Print from any application, auto-upload from files, accept documents via fax / email / secure message / API
    • Quickly route reviewed documents to staff, patients, other offices and third parties or to the chart
    • Send documents via secure message, portal, or fax
  • Lab and HIE Solutions
    • Custom order screens integrated with EHR orders
    • Send documents, messages, or XML
    • HL7, CCR / CCD, custom interface, secure FTP, fax integration with Labs and HIEs
  • Secure Messaging Solutions
    • Integrated with EHR message center
    • ONC DIRECT (HISP)
    • Point-to-point
    • API to other secure sites
  • Fax Solutions
    • Inbound and outbound integrated directly with EHR
    • Cloud based or server based inbound and cloud based outbound fax routing
    • Port existing numbers or local and toll-free numbers widely available
    • Alerting and workflow rules built in
  • Workflow Solutions
    • Maximize front and back office efficiency
    • Collaborate and route documents
    • Inter and Intra office messaging
    • Full audit trail for all actions and documents
    • Task assignment and tagging with filters
    • Unified view of all inbound items regardless of source
    • Automate document scanning
    • Work on tasks remotely from any internet connected device

  All Updox features are available from integrated cloud-based system – which can be mixed and matched to suit your needs

Benefits you can expect:

• Private labeling of features and administration
  • Customer has a single vendor solution with consistent user experience
  • Meaningful use applications without requiring separate disclosures and purchases
• Revenue sharing on high-value services, including eligibility, online bill pay, faxing and custom order entry
• Determine level of customization and enter into service level agreements

Go faster and push out new functionality to your clients with a team that is solely focused on the administrative workflow and font office communications for healthcare providers.

Leverage the power of a platform that has been implemented across dozens of EHRs and Practice Management systems and integrated with hospitals, labs, rads, and HIEs and is used by millions of patients

We make our business agreements and technology work for you. That’s how we succeed – when you succeed!

Sample Pricing and Licensing

Our pricing could include small start up fees for integration, personalization, branding, or customization, depending on the scope of work – a much more affordable approach than the cost and time to develop similar functionality from scratch.

We work to match our pricing to the way your current customers buy from you (per provider, user, location, seat, etc.) and is incorporated into the final sales price you set for offering the features we enable, so you are not “out-of-pocket” for costs in advance of revenue.

Contact us to talk about how we can partner together!