What do Hardware Stores and Healthcare Providers Have in Common
In my childhood neighborhood in Indianapolis, we made frequent trips to Hedlund’s Hardware, welcomed by its creaky, warped wooden floor planks and musty aisles. My dad swore there wasn’t a problem the family-run store couldn’t solve. He sought advice from the shopkeepers on cars, appliances, mechanics, and other vendors, which they willingly offered, and he’d [...]
